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Service Design Week Addresses CX

Monday, October 15th, 2018

The CX revolution is underway. Transformation is happening everywhere, and service design finds itself at the center of this storm. Service Design Week starts tomorrow in Boston and Integer’s own Dennis Wakabayashi is delivering a Keynote onC-Suite Centricity: The CX Impact on Enterprise Performance.

This keynote address will inspire attendees to reach for higher results with their current CX programs by looking at CX at the strategy from an entirely different perspective. Dennis will unpack practical tools and methods and reveal the true connection between customer experience and your organization’s financial success.

Make sure to stop by the conference or check back here to download the keynote presentation, available Tuesday.


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