Anyone notice the stream of traditional brick-and-mortar retailers that have announced plans to launch their own rental and resale services? We have. The growing popularity of online resale marketplaces such as thredUP, Poshmark and The RealReal, combined with traditional retailers getting in the game like Urban Outfitters, is enabling resale to grow [...]

The state of American’s stress is stressful. The American Institute of Stress reported that 77% of Americans regularly experience physical symptoms caused [...]

It’s no secret that it’s essential to provide excellent customer service through your brand-owned social media profiles. Now more than ever, users are looking to connect with brands on social, outside of just customer service. And when their attempts go unanswered, 1 [...]