Retail Experience Design

By blending data, strategy, design and technology, we create transformative experiences that allow brands to connect and grow across diverse commerce ecosystems. Our strategists and designers dig deep to bring fresh rigor and creativity to modern-day customer journey challenges. Ultimately, delivering purposeful, scalable solutions that are innovative, human-centered and measurable.

Retail Experience Design Capabilities

The CollectiveTM Experience Design

Meet our puzzle solvers. They specialize in the transformation at scale of brick-and-mortar retail by creating sales-driving, brand-building retail experiences that empower customers before, during and after a store visit. And as if that wasn’t enough, they do it in the most engaging, distinctive and emotionally rewarding way possible.

Sky BenchTM Environmental Design

Great retail is more than a pretty space. It should work hard, be flexible and set the stage to bring your brand to life. The Sky Bench team is dedicated to reinventing and scaling brand environments to be empathy-led, sensory-filled and provide measurable shopping moments that grow customer loyalty, increase brand personality and add lifetime value.

Brands need to design their retail experience to be empathetic and meet customers’ emotional needs as much as, if not more than, their practical and physical needs.

David Motter

Executive Creative Director

Get a FREE Store Space and Experience Assessment

Connect with us to receive a turnkey, comparative-benchmark report that gives you an actionable evaluation of your current retail store experiences. Using our proprietary scale and scoring system, we will assess and rank the presence and impact delivered by your retail store.